Julie Pepera
E-mail: jpepera@gmail.com
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University of Michigan, School of Information, Ann Arbor, Michigan
Master of Science in Information/Archives and Records Management, April 2006
- Received School of Information Scholarship, Fall 2003
Albion College, Albion, Michigan
Bachelor of Arts, History Degree, May 2003
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PROFESSIONAL MEMBERSHIPS/DISTINCTIONS
- Local History Chair for the Michigan Archival Association's June 2006 Conference
- Represented the Society of American Archivists at their booth at the International Archives Conference in East Lansing Michigan, 2005
- Member of the Student Chapter of the Society of American Archivists as of September 2004
- Member of the Michigan Library Association as of September 2003
- Phi Alpha Theta, National History Honorary member as of 2003
- Foundation for Undergraduate Research and Creative Activity Grant 2002
- Jay Olsen German Essay Contest Winner 2000
- Girl's Nation Senator 1998
JSTOR
Ann Arbor, Michigan, October 2006 - Present
User Services Assistant
- Conducted external Webinars using multiple web meeting software programs to explain the JSTOR interface and advanced search strategies to faculty members and librarians of JSTOR participating institutions
- Conducted and designed internal information sessions for coworkers on new software
- Led Publisher Sales Service customer service and helped design procedure for troubleshooting and answering customer inquiries
- Helped edit and design interface on the main JSTOR site as well as internal, background sites
- Helped edit and design Portico Interface and assisted in product launch
- Assisted and revised requirements lists for new features on Literatum JSTOR Site
- Assisted and revised Literatum JSTOR interface to enhance user experience
- Assisted in researching and designing student outreach impetus using Social Networking sites such as Facebook and Second Life
- Trained new employees in daily User Services procedures
- Conducted day to day user assistance online and over the phone
Ann Arbor, Michigan, July 2006 - October 2006
Quality Control Specialist
- Reviewed indexing files to ensure vendor compliance with JSTOR indexing guidelines
- Conducted quality control on digital images, text, and indexing
- Assisted in tracking and managing Inventory and shipments for digitization
Bentley Historical Library
Ann Arbor, Michigan, September 2004 – July 2006
Graduate Reference Assistant
- Answered reference question emails using Bentley Library materials
- Assisted patrons with material use and historical research
- Purged and managed reference files
- Assisted in designing digitization organization system for reference requests
- Designed and conducted Online Outreach project
- Designed online Archive Tutorial
Henry Ford Museum/Benson Ford Research Center Dearborn, Michigan, Jan 2006 – April 2006
Graduate Intern
- Reprocessed Edsel B. Ford Business papers
- Designed processing plan for additional collection series
Harlan Hatcher Graduate Library
Ann Arbor, Michigan, January 2005 - July 2006
Information and Reference Center Staff
- Assisted Patrons with Library Use and Research
- Assisted Patrons on Online service Ask Us Now
Zahnow Library, Saginaw Valley State University
Saginaw Michigan, September 2003 - May 2004
Reference Services Assistant/Archives and Records Management Intern
- Assisted patrons with online database and library research at the Reference Desk
- Conducted library information instruction sessions for undergraduate students
- Processed materials in the Saginaw Valley State University Archives
Stockwell/Mudd Libraries, Albion College
Albion Michigan, September 2001 – May 2003
Library Student Worker
- Worked on the circulation desk
- Processed archival materials in the Archives department
- Supervised library closings
Variety Newspaper
London United, Kingdom, January 2001 – May 2001
Joint Sales and Editorial Intern, International Division
- Researched for editorial department
- Designed office archive system for past issues of Variety
- Assisted in the creation of a Special Issue Advertising Campaign
Frankenmuth Financial Group
Frankenmuth, Michigan, Summer/Winter Breaks 1999– 2001
Worker's Compensation Claims Clerk
- Reviewed and made recommendations on worker’s compensation insurance claims
- Gained knowledge of Michigan worker’s compensation laws
- Paid medical bills for worker’s compensation insurance claims
- Worked with electronic insurance claims records
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Archival
- MARC21, EAD, DACS, Library of Congress, Dublin Core
Technical
- Microsoft Word, Access, Excel, Outlook, Powerpoint, Macromedia Dreamweaver, XHTML, XML, HTML, Adobe Photoshop, Adobe Acrobat, EndNote, ProCite, RefWorks, Filemaker Pro, Lyris Marketing Manager 9.2, WebEx Meeting Center, Talisma Email Management Software, Footprints Help Desk Management System, GoToMeeting, GoToWebinar, Adobe Dreamweaver CS3, WebEx, Oracle Database 11g
Languages
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